The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable & Cozy
“The room was impressively well-furnished and provided all the essentials, maximizing comfort despite its size.” view full review
Incredible Breakfast!
“The breakfast buffet was a delightful surprise, with plenty of vegan and vegetarian options that exceeded our expectations.” view full review
Clean & Quiet
“Even in a windowless room, I enjoyed a peaceful night's rest; the cleanliness and comfort made it a perfect retreat.” view full review
Thoughtful Amenities
“The hotel provided thoughtful amenities that cater to various needs, making it inclusive and accommodating for all guests.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
Show more
Location
42 - 48 West Cromwell Road,
London,
United Kingdom,
SW5 9QL,
Greater London
Map view
street view
42 - 48 West Cromwell Road,
London,
United Kingdom,
SW5 9QL,
Greater London
City landmarks
Museum
Victoria and Albert Museum
4.2
km
Park
Hyde Park
2.7
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
5.5
km
Museum
Natural History Museum
4.2
km
Museum
Science Museum
4.3
km
Museum
The British Museum
5.7
km
Garden
Buckingham Palace
3.9
km
Palace
Kensington Palace
4.2
km
87-135 Brompton Rd
Harrods
2.5
km
Park
Holland Park
2.3
km
Museum
Design Museum
2.4
km
Park
Kensington Gardens
4.1
km
Square
Trafalgar Square
5.1
km
Event hall
Royal Albert Hall
4.0
km
Elizabeth Tower - Houses of Parliament
Big Ben
5.1
km
Museum
National Gallery
5.1
km
Museum
Leighton House Museum
2.1
km
Marylebone Rd
Madame Tussauds London
4.4
km
Church
Westminster Abbey
4.9
km
Exhibition Centre Warwick Road
Earl's Court
680 m
Museum
18 Stafford Terrace
710 m
Stadium
Stamford Bridge
2.8
km
Westbourne Grove
Westbourne Grove
2.3
km
Event hall
Olympia Exhibition Centre
1.4
km
Event hall
Olympia London
1.7
km
Store
Kensington High Street
2.8
km
Garden
Kyoto Garden
2.5
km
Monument
The Albert Memorial
3.9
km
LondonEngland
Kensington Square
3.7
km
Metro Station
Kensington
3.9
km
Nearby
Logan Place
Garden Lodge Queen
70 m
LondonEngland
Earls Court Exhibition Center
560 m
Event hall
The Mosaic Rooms
250 m
236 Earls Court Road Kensington
Tardis Police Box
340 m
Restaurants
Franco Manca
650 m
151 Earls Court Road
You Me Sushi
540 m
113 Earls Court Road
Giorgio's Pizzeria
590 m
174 Earls Court Road SW5 9QQ
Nando's Earl's Court
720 m
204 Earls Court Road
Kung Fu Oriental Buffet
580 m
180-182 Earls Court Road
Costa Coffee
3.5
km
198 Earls Court Road Earls Court
Jollibee
590 m
180-182 Earls Court Road
KFC
720 m
173-175 Earls Court Road
The Halal Guys
3.5
km
163-165 Earls Court Road
Masala
3.4
km
4A Hogarth Road Earl's Court
Over Under
3.5
km
12 Lillie Road West Brompton
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Comfortable Rooms
Friendly Staff
Noisy Location
Issues with Cleanliness
7.4/10
Very good
Rooms
7.0
Location
8.4
Service
8.1
Dining
7.0
Guest reviews
7.4/10
based on 11 reviews
7.9
7.9/10 based on 4274 reviews
Todd
United States,
April
2024
8.0/10
I had a mixed experience at this hotel. The rooms were adequate but quite compact, even for London standards. The service, especially from Raquel, was wonderful, but the room was a bit small. The location was brilliant with easy access to train stations and a lively town nearby. The dining was delicious, though it could have been warmer. Overall, it was a good stay with some minor drawbacks.
Rooms
7.0
The rooms were adequate but compact, even for London hotel standards.
Service
9.0
The service, especially from Raquel, was wonderful.
Location
8.0
The location was brilliant, with easy access to train stations and a lively town nearby.
Dining
8.0
The dining was delicious, but some dishes could have been warmer.
Facilities
The facilities were good overall.
Curtis
United States,
April
2024
7.8/10
My stay at the hotel was quite pleasant overall. The rooms, although a bit dirty, had plenty of great modern features, like a big TV and multiple charging ports. They were compact but suited our needs. I did miss having a kettle and coffee/tea facility in the room. The service was warm and accommodating, with staff available for tips and recommendations, even if the policy of cleaning rooms only after 7 days seemed a bit long for the small space. The location was amazing, just outside the center of London and close to Kensington, making it easy to access all the major city spots in less than 20 minutes. The dining experience was delicious, but a bit pricey for what was offered. Overall, I found the hotel to be a good value for the money.
Rooms
7.0
The rooms had lots of great modern features and were compact, which was fine for us, but they were a little bit dirty.
Service
8.0
The service was very kind and available for tips and recommendations, though the policy of cleaning rooms only after 7 days may not suit everyone.
Location
9.0
The location was amazing for the price, close to the Earl's Court tube station and Kensington, making it convenient to reach all major city spots in less than 20 minutes.
Dining
7.0
The dining was delicious but a bit pricey; however, the variety of options was nice.
Facilities
The facilities were nice, though I would have liked to see more in-room amenities for the price paid.
William
United States,
February
2024
7.8/10
As someone who travels to London for sightseeing and various activities, I found this hotel to be a lovely, comfy, and modern place to rest. The service was outstanding, particularly with helpful staff at the reception available 24/7. The location was convenient, with easy access to transport, and the dining experience offered good value for money, despite limited variety in the menu options.
Rooms
8.0
The room was nice, with a good shower and the TV had the option to sync with Netflix, making it a pleasant stay.
Service
9.0
The staff, especially the reception team, were friendly, informative, and quick to address any concerns. They even provided complimentary breakfast passes, which was a nice gesture.
Location
8.0
The hotel's location was suitable, just a short walk from Earls Court station, and surprisingly quiet despite being on a main road.
Dining
7.0
The dining experience was satisfactory, offering fresh fruit, yogurts, and great coffee in a cozy space. However, the menu remained the same each day.
Facilities
7.0
The hotel provided a beautiful lobby with tasty snacks and a comfortable atmosphere for guests to enjoy. The facilities met basic needs efficiently.
Chris
United Kingdom,
December
2023
8.2/10
The hotel is conveniently situated near Earl's Court station, making it easy to access. The rooms, though a bit small, were clean and comfortable for a short stay. The service was exceptional, with staff going above and beyond to assist and create a pleasant atmosphere. The dining experience was satisfactory, offering a cozy ambiance.
Rooms
8.0
The rooms were clean, a bit small but comfortable for a short stay.
Service
9.0
The staff was very helpful and friendly, going above-and-beyond to assist guests.
Location
9.0
The hotel's location near Earl's Court station is convenient with easy access to the London underground.
Dining
7.0
Dining options were satisfactory, offering a nice and cozy atmosphere.
Facilities
8.0
The hotel offers a bright and quiet bar area suitable for remote work and meetings.
Richard
United States,
December
2023
7.0/10
The hotel is very close to the Earl's Court tube station, making it extremely convenient for exploring London. The rooms are small but cozy, with no phone provided and could have been cleaner in some areas. The dining options are a bit overpriced, but the location is great for accessing various attractions.
Rooms
7.0
The rooms are a bit small and could have been cleaner, with some hairs in the bathroom and a stain on the pillowcase.
Service
7.0
The staff was friendly and accommodating, though they only clean the rooms after 7 days now, which might be too long for the limited space available.
Location
9.0
The hotel is in a great location near easy-to-find restaurants, grocery stores, and the underground, perfect for visitors wanting convenience.
Dining
6.0
The dining is a bit pricey, but the continental options are good with fresh fruit.
Facilities
6.0
The hotel facilities are adequate but nothing exceptional, catering to basic needs without much extravagance.
Julie
United Kingdom,
November
2023
6.6/10
My stay at the hotel was a mix of positive and negative experiences. The rooms were comfortable and well-equipped, but there were some issues with cleanliness. The service was mostly friendly and accommodating, with a few exceptions. The location was convenient for transportation but noisy due to its proximity to the road. Overall, it was a decent stay with room for improvement.
Rooms
7.0
My room, although comfortable and well-equipped, was not properly cleaned, and I noticed rubbish in the morning.
Service
6.0
The staff, particularly Stephanie, were very friendly and helpful, but there were instances where the service was rude and unreliable.
Location
6.0
The hotel's location was convenient, just a short walk from the tube station, but the noise from the road made it less peaceful, especially at night.
Dining
7.0
Facilities
7.0
The hotel had adequate facilities, but there was room for improvement in maintaining cleanliness.
Comfortable Rooms
Noisy Location
Roger
United States,
October
2023
7.0/10
The hotel had a convenient location, close to Earl's Court station and with good value for money. The rooms were small but had modern touch controls for lights and TV, though they were quite dirty. The service was friendly and helpful, but there were instances of loud disruptions in the early morning. The dining options were good, clean, and fresh, with a lovely selection, including organic fruits. The facilities were adequate for a comfortable stay.
Rooms
5.0
The rooms were small but had modern touch controls for lights and TV. However, they were quite dirty.
Service
7.0
The service was overall friendly and helpful, but there were disruptions in the early morning.
Location
8.0
The hotel was conveniently located close to Earl's Court station with good value for money.
Dining
8.0
The dining experience was good, clean, and fresh, with a lovely selection, including organic fruits.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Jamie
United Kingdom,
July
2023
7.6/10
The hotel is in a reasonable location, close to transport links, with friendly and helpful staff. The rooms could use some improvements but overall offer a decent stay. The dining options are satisfactory, and the facilities are adequate for a comfortable stay.
Rooms
7.0
The room was a bit depressing and might need some updates. However, it had all the necessary amenities for a decent stay.
Service
9.0
The staff were friendly, helpful, and available 24/7 to assist with any concerns. They made efforts to address our complaints promptly.
Location
8.0
The hotel is conveniently located near the subway station, making it easy to navigate around the city. It's a decent choice for exploring different areas.
Dining
7.0
The dining options were good with fresh fruit, yogurts, and quality coffee available. However, there were minor letdowns in some aspects of the dining experience.
Facilities
7.0
The facilities were average, offering what was needed for a comfortable stay.
Jim
United Kingdom,
June
2023
7.4/10
The hotel is conveniently located near Earl's Court station, with modern and clean rooms but limited space for belongings. The service is attentive and satisfactory, despite minor payment confirmation issues. The location is great for accessing the underground and nearby attractions, though the dining options can be repetitive.
Rooms
7.0
The rooms are modern and very clean, featuring a big 'fat' pillow and a lovely TV, but are small with dysfunctional bathrooms, making it a bit challenging to unpack or store items.
Service
8.0
The staff is friendly and courteous, always welcoming and attentive throughout the day.
Location
9.0
The hotel is a short walking distance from the Earl's Court tube station, convenient for exploring Hyde Park and the City Centre.
Dining
6.0
The dining options are somewhat limited, with repetitive food choices, although good value for money.
Facilities
7.0
The hotel has good amenities and is close to shops, restaurants, and takeaways, but lacks varied dining choices.
Tom
United States,
May
2023
8.2/10
The hotel is in a great location close to transportation and attractions. The rooms are compact but modern and clean, though lacking a kettle and coffee/tea facilities. The service is excellent with friendly and attentive staff. The dining options are varied and pleasant. Overall, good value for a convenient stay.
Rooms
7.0
The room was very small but well-kept and modern, making up for the size. However, I missed having a kettle and coffee/tea facilities in the room.
Service
9.0
The staff were extremely friendly, helpful, and went above and beyond to assist guests. I appreciated their attentive service.
Location
9.0
The hotel's location is perfect, just a short walk from the metro station, making it easy to navigate around the city. Additionally, the proximity to major city spots is a great advantage.
Dining
8.0
The dining experience was enjoyable with a good variety of options. I particularly liked the delish yogurts and sweet rolls available for breakfast.
Facilities
Kate
United Kingdom,
April
2023
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms were very modern with convenient touch controls for lights and TV, but they could have been cleaner, and some amenities like tea and coffee facilities were missing. The space around the bed was extremely limited. The service was exceptional with very helpful and friendly staff, although some reliance on computer systems led to minor issues. The location was perfect for exploring London's popular destinations, but the dining options were a bit overpriced. Overall, a good choice for its location and service.
Rooms
7.0
The rooms were very modern with touch controls for the lights and TV. However, they could have been cleaner with some hair found in the bathroom and stains on the pillowcase. The lack of tea and coffee facilities was a downside, and the room size was extremely small.
Service
8.0
The staff was very polite, extremely helpful, and always had a positive attitude. Though there was some reliance on computer systems that led to overlooking details, the overall service was commendable.
Location
9.0
The hotel's location was simply ideal for visiting London, with easy access to popular attractions and nearby tube stations. It was convenient for exploring Earl's Court, Royal Albert Hall, Kensington Olympia, and Central London.
Dining
6.0
The dining experience had its ups and downs. While the meals were well laid out and delicious, the prices were on the higher side. I would recommend exploring breakfast options from nearby cafes or stores for better value.
Facilities
7.0
The facilities were adequate for my stay, offering necessary amenities despite some areas for improvement.